We scan the internet to identify websites that contain customer ratings and reviews. Each review is then matched to the corresponding business to ensure accurate and reliable results.
Step 2
We Calculate the Weighted Average
We calculate a weighted average from all collected ratings. Each review contributes to the final score according to its reliability and the source it comes from. The average is calculated using the following formula:
Xa – Weighted average rating Xn – Average rating on platform “n” Ln – Number of ratings on platform “n”
Step 3
We Calculate the Final Score
To determine the final rating, we use the following formula:
Xk – Final score in the ranking Xa – Weighted average rating Ln – Number of ratings on platform “n” Kmax – Credibility coefficient (1.5) Pk – Number of ratings required for applying the credibility coefficient (40) Pm – Minimum number of ratings required to qualify for the program (5)
Step 4
Calculating the Final Score for Businesses with More Than 80 Reviews:
Step 5
In Case of a Tie
If two businesses receive the same final score, the company with the higher number of reviews is ranked higher.
